Welcome to HK Cleaning Services. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our cleaning services or visit our website.
1. What Information We Collect
We may collect the following information:
- Name, phone number, email, and address
- Service details (e.g., type of cleaning, property information)
- Payment and billing information (processed securely)
- Communication records (calls, texts, emails)
- Website usage data (IP address, browser type, etc.)
2. How We Use Your Information
We use your information to:
- Deliver and manage our cleaning services
- Communicate with you about appointments and inquiries
- Send invoices and process payments
- Improve our services and website experience
- Meet legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Our cleaning staff and subcontractors (as needed to deliver your service)
- Trusted third-party services (e.g., payment processors, scheduling software)
- Authorities, only when legally required
4. Your Rights
You may contact us at any time to:
- Request access to the personal data we hold about you
- Correct or update your details
- Ask us to delete your data (subject to legal obligations)
- Withdraw any previously given consent
5. Data Security & Retention
We take data security seriously and use appropriate safeguards. Your data is retained only as long as necessary for service delivery, legal, or accounting purposes.
6. Cookies
Our website may use cookies to improve your browsing experience. You can manage cookie settings through your browser at any time.